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FAQ



Deep cleaning is an intensive cleaning and disinfection of all those critical areas which are missed out in a daily cleaning schedule. Our proprietary cleaning process ensures we disinfect, sanitize and create a dust-free environment in each and every corner of your home or office. We make sure your place is 5-star clean!

We use 60+ types of equipment to clean an entire premises. Our equipment range includes various cleaning agents, vacuum cleaners, steam cleaners, scrubbing machines and other cleaning essentials.

Our cities are engulfed by dust and are generally unhygienic. Even though we try hard to clean our homes, we miss out on those critical areas which prove to be hazardous to us and our families. In these testing times, when illness is frequent, we need to take care of our homes and offices. Everything we touch is a breeding ground for infection like switch boards, door knobs, stove knobs etc. Broomberg's deep cleaning technique ensures we sanitize and disinfect all these critical areas. It will help you live a healthier and a better life.

The time taken depends primarily on the area of the premises, number of rooms and bathrooms, basic condition and type of service opted for. Generally, an average 3 bed room house takes 6 - 7 hrs to complete. You can call us on 8010104040 to find out how much time it will exactly take.

The frequency of the cleaning depends on various factors, such as, proximity from a major road, children or pets, living habits etc. However, we recommend using our service at least once in 3 months. You can also subscribe to our regular cleaning packages and end up saving more than you spend.

We shift light furniture and clean behind and under them. However, heavy furniture is difficult to move so we do not. Insides of cupboards, closed storages, book shelves and Chandeliers are not cleaned as part of this service. Terraces, Gardens, Façades, Awnings & Canopies are also not included.

In case you require services that are not included in the standard package please call us on 08010104040 and mention your requirements. We will try our best to ensure complete satisfaction.

Presently we provide services in Delhi NCR including Gurgaon, Faridabad, Noida, Greater Noida, Ghaziabad, Indirapuram, Raj Nagar Extension and Vaishali.

We would request someone to be present when the cleaning is going on. However, there is no problem if you would like to step-out after instructing our personnel about the work.

Our top-up services include sofa cleaning, chair cleaning, carpet cleaning, steam cleaning, mattress sanitization, floor scrubbing, terrace cleaning, Fridge and Oven Cleaning. You could Top-up your cleaning with these services or choose them individually.

It is really easy. Just call us on our helpline 8010104040 and book.

You can call us on our number 8010104040 and talk to a Customer Care Executive to book. Alternately, you can leave behind your name and phone number on our website and we will get in touch with you.

You can pay in cash or cheque after the cleaning is completed.

We have a minimum billing policy of INR 1,500. However, if your order value is less than that amount, please call us on 8010104040 and our Customer Care Executive will help you out.

Please store your valuables and fragile items safely. Also, please ensure all loose articles like clothes from bathrooms and food from kitchens are stored away.

We request for a continuous supply of water, electricity and a ladder.

Our personnel are trained to handle fragile items with care. However, to avoid such mishaps, we advice you to inform our team in advance about such areas in your home. If a breakage does happen, our Customer Service team will assess the damage and resolve the matter accordingly.

We operate between 9 AM to 9 PM. For special requests, you can call us on 8010104040 to speak with our Customer Care Executive.

We request you to call us and provide us with at least a 24-hour intimation prior to the actual booking. We generally charge a small cancellation fee of INR 500 if an intimation is not provided.

We understand that plans change and it could be possible that you might want to reschedule the cleaning. Please reach out to us at least 24 hours prior to the appointment so that we can arrange the clean-up at a different time.

Broomberg provides the flexibility to change your order. Please call us on our helpline 8010104040 to speak with our executive to edit your order.

For full home cleaning we send a team of 3 - 5 cleaners depending on the size of your home. For other services, we send 1 - 3 cleaners depending on the scope of work.

Our cleaners are fully background checked. To ensure that our service is the best, our employee selection rate is as low as 10% of all applications!

We have designed an intensive training program to make our staff the best cleaners in the city. Our proprietary training modules ensure our teams are trained in etiquette, modern living, and advanced cleaning techniques to give you only the best quality.

We ask our clients to rate the quality of services provided after each cleaning. All cleaners must continue to receive top reviews in order to continue with Broomberg. It's our way maintaining trust and high quality standards.